{"id":3369,"date":"2017-03-15T15:30:56","date_gmt":"2017-03-15T15:30:56","guid":{"rendered":"https:\/\/www.flow20.com\/blog\/?p=3369"},"modified":"2025-03-03T09:59:55","modified_gmt":"2025-03-03T09:59:55","slug":"best-practices-cross-device-conversions","status":"publish","type":"post","link":"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/","title":{"rendered":"Best Practices for Optimising for Cross-Device Conversions"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><p>Think back to the last time you made an online purchase. Chances are, you started the research process on one device and ended up making the purchase from another. A large number of <a href=\"https:\/\/www.thinkwithgoogle.com\/intl\/en-gb\/articles\/make-it-work-cross-device-websites-a-must-for-uk-consumers.html\" target=\"_blank\" rel=\"noopener noreferrer\">users begin a transaction on one device and complete it on another<\/a>.\u00a0 This, very simply, is cross-device conversion.<\/p>\n<p>Because users feel comfortable moving between devices it is important for businesses to be able to measure and, more importantly, act on this behaviour.\u00a0 Designing apps and sites that facilitate cross-device conversions is the first step, but how do you optimise for such conversions?<\/p>\n<p><strong>Here are a few tips:<\/strong><\/p>\n<p><a href=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Tablet-and-mobile-on-sofa.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3373 size-full\" src=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Tablet-and-mobile-on-sofa.jpg\" alt=\"Tablet and mobile on sofa\" width=\"1268\" height=\"654\" srcset=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Tablet-and-mobile-on-sofa.jpg 1268w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Tablet-and-mobile-on-sofa-300x155.jpg 300w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Tablet-and-mobile-on-sofa-768x396.jpg 768w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Tablet-and-mobile-on-sofa-1024x528.jpg 1024w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Tablet-and-mobile-on-sofa-600x309.jpg 600w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Tablet-and-mobile-on-sofa-624x322.jpg 624w\" sizes=\"(max-width: 1268px) 100vw, 1268px\" \/><\/a><\/p>\n<h2>How to Optimise for Cross-Device Conversions<\/h2>\n<h3><strong>1.\u00a0\u00a0 \u00a0 Monitor Your Cross-Device Conversions<\/strong><\/h3>\n<p>Conversion tracking allows you to <a href=\"https:\/\/www.flow20.com\/ppcmarketingagency.php\">manage and monitor your PPC campaign\u2019s<\/a> conversion and, as of 2015, this is available for cross-device conversions.\u00a0 Enabling this on your account will let you see important data on the conversions of multi-device users.<\/p>\n<p>It is also important to enable the same conversion tracking settings across your platforms (desktop sites, mobile sites, and apps).\u00a0 Conversion tracking gives you information on what customers do after they click on your ads, so uniform tracking will give you will have better understanding of which users are transferring to different devices after said clicks.<\/p>\n<p>Lastly, it will benefit you to take advantage of Google\u2019s expanded conversion window.\u00a0 A conversion window is the amount of time between a customer clicking an ad and Google reporting a conversion to you.\u00a0 By lengthening this window, you give customers more time to transact via multiple devices.\u00a0 And, since multi-device users tend to take longer to convert, you allow yourself a better understanding of the data surrounding these conversions.<\/p>\n<p><span style=\"font-weight: 400;\">Accelerate your business growth with Flow20! Master <\/span><a href=\"http:\/\/www.flow20.com\/ecommerce_seo.php\"><span style=\"font-weight: 400;\">eCommerce SEO<\/span><\/a><span style=\"font-weight: 400;\"> with our expertise, boost visibility with <\/span><a href=\"http:\/\/www.flow20.com\/bing_ppc.php\"><span style=\"font-weight: 400;\">Bing PPC<\/span><\/a><span style=\"font-weight: 400;\">, and excel in <\/span><a href=\"http:\/\/www.flow20.com\/google_ads_agency_london.php\"><span style=\"font-weight: 400;\">Google Ads<\/span><\/a><span style=\"font-weight: 400;\">. Enroll in our <\/span><a href=\"https:\/\/www.flow20.com\/adwords_training.php\"><span style=\"font-weight: 400;\">Google Ads training<\/span><\/a><span style=\"font-weight: 400;\"> today. Click here to supercharge your digital strategy!<\/span><\/p>\n<h3><strong>2.\u00a0\u00a0 \u00a0Single Out the Insights You Need<a href=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Conversions-graph.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3370 \" src=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Conversions-graph.png\" alt=\"Conversions graph\" width=\"517\" height=\"360\" srcset=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Conversions-graph.png 868w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Conversions-graph-300x209.png 300w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Conversions-graph-768x535.png 768w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Conversions-graph-600x418.png 600w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Conversions-graph-624x435.png 624w\" sizes=\"(max-width: 517px) 100vw, 517px\" \/><\/a><\/strong><\/h3>\n<p>March saw the beginning of a rollout in which <a href=\"http:\/\/searchengineland.com\/google-expands-adwords-conversion-window-settings-172574\" target=\"_blank\" rel=\"noopener noreferrer\">Google will include cr<\/a>oss-device conversions in the \u2018Conversions\u2019 column.\u00a0 But, while this will contribute to the overall conversions on Insights, you will still be able to view data on cross-device conversions separately.\u00a0 Viewing these insights separately will allow you to specifically target cross-device conversions using automated bidding.<\/p>\n<p>It is also possible to view the conversion rate on individual devices.\u00a0 This makes it possible to define which approaches are preferred for each device.<\/p>\n<h3><strong>3.\u00a0\u00a0 \u00a0Adjust Your Strategy to Maximise Cross-Device Conversions<\/strong><\/h3>\n<p>It is worth noting that users are more likely to complete transactions if the path to completion is clear and easy.\u00a0 So, you want to make cross-device conversions just as easy as same-device purchases in order to increase your revenue.<\/p>\n<p>With this in mind, use the information in your \u2018Conversions\u2019 column to rethink your <a href=\"https:\/\/www.flow20.com\/ppcmarketingagency.php\">Google AdWords<\/a> bids.\u00a0 This way your strategy will be aimed at boosting cross-device conversions and you will be tailoring the journey to the multi-device user.<\/p>\n<p><span style=\"font-weight: 400;\">Transform your practice&#8217;s reach with Flow20&#8217;s bespoke <\/span><a href=\"http:\/\/www.flow20.com\/seo_for_law.php\"><span style=\"font-weight: 400;\">SEO for law<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"http:\/\/www.flow20.com\/seo_for_finance.php\"><span style=\"font-weight: 400;\">SEO for finance<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"http:\/\/www.flow20.com\/ppc_for_law.php\"><span style=\"font-weight: 400;\">PPC for law<\/span><\/a><span style=\"font-weight: 400;\"> services. Enhance your <\/span><a href=\"http:\/\/www.flow20.com\/digital_marketing_for_law.php\"><span style=\"font-weight: 400;\">digital marketing for law<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"http:\/\/www.flow20.com\/digital_marketing_for-finance.php\"><span style=\"font-weight: 400;\">finance<\/span><\/a><span style=\"font-weight: 400;\">. Click here to claim your market leadership today!<\/span><\/p>\n<h2>Tracking cross device conversions on Facebook<\/h2>\n<p><a href=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Facebook-conversions-graphic.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3372 size-full\" src=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Facebook-conversions-graphic.png\" alt=\"Facebook conversions graphic\" width=\"1270\" height=\"605\" srcset=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Facebook-conversions-graphic.png 1270w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Facebook-conversions-graphic-300x143.png 300w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Facebook-conversions-graphic-768x366.png 768w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Facebook-conversions-graphic-1024x488.png 1024w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Facebook-conversions-graphic-600x286.png 600w, https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/Facebook-conversions-graphic-624x297.png 624w\" sizes=\"(max-width: 1270px) 100vw, 1270px\" \/><\/a><\/p>\n<h2>Conclusion &#8211; Cross-Device Conversions Help You Land More Customers<\/h2>\n<p>With so many devices on the market nowadays, users are branching out when it comes to online purchasing.\u00a0 Device mobility allows a fluidity that really suits many users\u2019 lifestyles, so companies that adapt to and facilitate this have a better chance of winning those users\u2019 business.<\/p>\n<p>With cross-device conversions becoming increasingly popular, now is the time to optimise your ad campaigns to suit them.<\/p>\n<p>For help with your <a href=\"https:\/\/www.flow20.com\">digital marketing<\/a> campaigns, whether that&#8217;s <a href=\"https:\/\/www.flow20.com\/ppcmarketingagency.php\">Google Ads<\/a>, <a href=\"https:\/\/www.flow20.com\/seo_services.php\">Search Engine Optimisation (SEO)<\/a>, <a href=\"https:\/\/www.flow20.com\/fb-ads-agency-london.php\">Facebook<\/a>, <a href=\"https:\/\/www.flow20.com\/linkedin-advertising-London.php\">LinkedIn,<\/a> or <a href=\"https:\/\/www.flow20.com\/social-media-advertising-agency.php\">Social Media<\/a>, or if you are looking for a professional <a href=\"https:\/\/www.flow20.com\/landing-page-design-agency.php\">landing page design agency<\/a>, get in touch with us today. Or, view all our services <a href=\"https:\/\/www.flow20.com\/online_marketing_service.php\">here<\/a>.<\/p>\n<p>Flow20 now also offers <a href=\"https:\/\/www.flow20.com\/fb_ads_training.php\">training for Facebook ads<\/a>\u00a0 and <a href=\"https:\/\/www.flow20.com\/instagram_ads_training.php\">training for Instagram ads.<\/a><\/p>\n<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div>","protected":false},"excerpt":{"rendered":"<p>Think back to the last time you made an online purchase. Chances are, you started the research process on one device and ended up making the purchase from another. A large number of users begin a transaction on one device and complete it on another.\u00a0 This, very simply, is cross-device conversion. Because users feel comfortable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3371,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[77],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Best Practices for Optimising for Cross-Device Conversions - Online Marketing Blog | Flow20<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Best Practices for Optimising for Cross-Device Conversions - Online Marketing Blog | Flow20\" \/>\n<meta property=\"og:description\" content=\"Think back to the last time you made an online purchase. Chances are, you started the research process on one device and ended up making the purchase from another. A large number of users begin a transaction on one device and complete it on another.\u00a0 This, very simply, is cross-device conversion. Because users feel comfortable [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/\" \/>\n<meta property=\"og:site_name\" content=\"Online Marketing Blog | Flow20\" \/>\n<meta property=\"article:published_time\" content=\"2017-03-15T15:30:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-03T09:59:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/cross-device-conversion.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1355\" \/>\n\t<meta property=\"og:image:height\" content=\"632\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Shirish Agarwal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shirish Agarwal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/\",\"url\":\"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/\",\"name\":\"Best Practices for Optimising for Cross-Device Conversions - Online Marketing Blog | Flow20\",\"isPartOf\":{\"@id\":\"https:\/\/www.flow20.com\/blog\/#website\"},\"datePublished\":\"2017-03-15T15:30:56+00:00\",\"dateModified\":\"2025-03-03T09:59:55+00:00\",\"author\":{\"@id\":\"https:\/\/www.flow20.com\/blog\/#\/schema\/person\/a715387bf0343ed68bf31b62ff452fda\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.flow20.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Best Practices for Optimising for Cross-Device Conversions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.flow20.com\/blog\/#website\",\"url\":\"https:\/\/www.flow20.com\/blog\/\",\"name\":\"Online Marketing Blog | Flow20\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.flow20.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.flow20.com\/blog\/#\/schema\/person\/a715387bf0343ed68bf31b62ff452fda\",\"name\":\"Shirish Agarwal\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.flow20.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d12022e7e52e11078c25981a67d3bc76?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d12022e7e52e11078c25981a67d3bc76?s=96&d=mm&r=g\",\"caption\":\"Shirish Agarwal\"},\"description\":\"Shirish Agarwal is the founder of Flow20 and looks after the PPC and SEO side of things. Shirish also regularly contributes to leading digital marketing publications such as Hubspot, SEMRush, Wordstream and Outbrain. Connect with him on LinkedIn.\",\"url\":\"https:\/\/www.flow20.com\/blog\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Best Practices for Optimising for Cross-Device Conversions - Online Marketing Blog | Flow20","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/","og_locale":"en_US","og_type":"article","og_title":"Best Practices for Optimising for Cross-Device Conversions - Online Marketing Blog | Flow20","og_description":"Think back to the last time you made an online purchase. Chances are, you started the research process on one device and ended up making the purchase from another. A large number of users begin a transaction on one device and complete it on another.\u00a0 This, very simply, is cross-device conversion. Because users feel comfortable [&hellip;]","og_url":"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/","og_site_name":"Online Marketing Blog | Flow20","article_published_time":"2017-03-15T15:30:56+00:00","article_modified_time":"2025-03-03T09:59:55+00:00","og_image":[{"width":1355,"height":632,"url":"https:\/\/www.flow20.com\/blog\/wp-content\/uploads\/2017\/04\/cross-device-conversion.png","type":"image\/png"}],"author":"Shirish Agarwal","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Shirish Agarwal","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/","url":"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/","name":"Best Practices for Optimising for Cross-Device Conversions - Online Marketing Blog | Flow20","isPartOf":{"@id":"https:\/\/www.flow20.com\/blog\/#website"},"datePublished":"2017-03-15T15:30:56+00:00","dateModified":"2025-03-03T09:59:55+00:00","author":{"@id":"https:\/\/www.flow20.com\/blog\/#\/schema\/person\/a715387bf0343ed68bf31b62ff452fda"},"breadcrumb":{"@id":"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.flow20.com\/blog\/best-practices-cross-device-conversions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.flow20.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Best Practices for Optimising for Cross-Device Conversions"}]},{"@type":"WebSite","@id":"https:\/\/www.flow20.com\/blog\/#website","url":"https:\/\/www.flow20.com\/blog\/","name":"Online Marketing Blog | Flow20","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.flow20.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.flow20.com\/blog\/#\/schema\/person\/a715387bf0343ed68bf31b62ff452fda","name":"Shirish Agarwal","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.flow20.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d12022e7e52e11078c25981a67d3bc76?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d12022e7e52e11078c25981a67d3bc76?s=96&d=mm&r=g","caption":"Shirish Agarwal"},"description":"Shirish Agarwal is the founder of Flow20 and looks after the PPC and SEO side of things. Shirish also regularly contributes to leading digital marketing publications such as Hubspot, SEMRush, Wordstream and Outbrain. Connect with him on LinkedIn.","url":"https:\/\/www.flow20.com\/blog\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/posts\/3369"}],"collection":[{"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/comments?post=3369"}],"version-history":[{"count":16,"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/posts\/3369\/revisions"}],"predecessor-version":[{"id":5614,"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/posts\/3369\/revisions\/5614"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/media\/3371"}],"wp:attachment":[{"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/media?parent=3369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/categories?post=3369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.flow20.com\/blog\/wp-json\/wp\/v2\/tags?post=3369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}